Shipping & Delivery

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Terms and Conditions

Philippines

Your parcel will be delivered via GoGo Xpress. Kindly note that the delivery timeframe does not include the packing of your order after purchase confirmation. During sale periods, please note that there may be a delay in deliveries.

Delivery Area Delivery Fee Timeframe (Working Days)
Metro Manila and Select Cities  TBC 2-3 days
Provincial TBC 5-7 days

*Working days are from Mondays to Fridays only (excluding holidays).

Kindly note that the delivery timeframe does not include the packing of your order after purchase confirmation.

We are sorry we don’t have this option currently. 

We are sorry we don’t have this option currently.

If you have missed your delivery, your parcel will be returned to us. We will contact you for further updates so that a second booking can be made. The shipping fee for the second booking is chargeable to the customer. You may also opt to request for a store pick-up of your order.

You may log in to your account on our website, click on Account Summary to check the status of your order. Once your order is shipped, the tracking number will be sent to you via email, and will also be displayed on your Account Summary page. You may use the tracking number to track the delivery status of your parcel on our respective delivery partners' websites.

After your order is shipped, you will receive an email notifying you of your parcel tracking number. The tracking number will also be displayed on your Account Summary page, once your order has been shipped. With the tracking number, you can stay updated on the delivery status of your parcel on the GoGo Xpress website. 

Once your order is made, we are not able to make any changes to the address unless there is an error in the address.

Please write in to ph.service@theeditorsmarket if you suspect that your order is lost.